Hospital Support

In the medical dictionary, a hospital is defined as a building where sick people are treated day and night by doctors (specialists), nurses and other people who help them.

A hospital has different departments. There is always one or more nursing wards. There is an operating department (OR department), a rehabilitation department, an outpatient clinic, a diagnostic center where all kinds of photos can be taken, a laboratory (for examination of, for example, blood, urine and tissue) and a café or restaurant area where patients are allowed to walk. can go to have a drink with visitors. Often there is also an emergency department (EH department, ‘First Aid’) and an intensive care unit (IC department).

A teaching hospital belongs to a university and is considerably larger than a hospital in a small or medium-sized city. In such a large hospital, not only treatment is provided, but doctors also conduct research for the university, for example into new treatments and new ways of making a diagnosis.

Processes and bottlenecks

Patient care is central to the primary processes of a hospital. Supportive, secondary processes in a hospital are extensive and often complex. A professional staff ensures an adequate organization of the processes. The corporate legal function (often organized in a legal department) and the compliance function (often organized in internal control) are part of the secondary processes. The importance of the corporate legal function is recognized, as is compliance, and must be organized effectively and cost-efficiently. Compliance with legislation and agreements made may not lead to disproportionate costs and time consuming for the operational organization.

In a regional ecosystem, healthcare providers facilitate individuals to exercise control over their own (personal) data. A hospital has an important exemplary and coordinating function in its collaboration with regional care providers. The organizational weight of a hospital can have a stimulating effect in a regional ecosystem if other healthcare providers feel known and can have a blocking effect if there is a dictate. There is a directly proportional relationship between an optimally functioning regional ecosystem and the efforts and costs for healthcare providers to facilitate people to exercise control over their health and their medical (personal) data derived from this.

Integrated approach

The number of employees and staff in a hospital is extensive. This also applies to the number of companies and institutions that work together – under the responsibility of the hospital. The need for an effective and cost-efficient corporate legal and compliance function is evident.

Smart contracting supports the corporate legal function in an effective and cost-efficient manner and smart compliance supports the process of complying with relevant legislation and agreements. Both smart contracting and smart compliance are aimed at facilitating the entire life cycle of a contract agreement and accountability. This is well expressed in the authorization mechanism and power register that can be set up company-specific. This allows the administrative organization and internal control to be fine-tuned, an overview of agreements made can be created and the administrative burden in terms of time spent by employees and staff and operational costs can be reduced.

Support and improvement

We have listened carefully to our clients in this segment of the health sector and have organized the secondary processes integrally as much as possible, with a focus on effectiveness and cost efficiency. This has led to:

  • Contract portfolio of hospitals in which employment contracts, purchasing and ICT contracts and the specified permission are included. The lawyers of First Lawyers conduct permanent consultations with institutions and step by step further supplement the contract portfolio where there is a wish or necessity;
  • The set of standards related to relevant legislation makes it possible to organize privacy and information security requirements effectively and cost-efficiently. Here too, our professionals include the NEN standards in the sets of standards and permanently discuss the quality of data processing with healthcare institutions and adjust the sets of standards where necessary;
  • The application of the ICT services is aimed at completing the secondary processes as effectively and cost-efficiently. The application of an integral authorization register with authorizations per role is appreciated;
  • Every year, the management of a hospital shows, based on the results of a risk analysis and a compliance quality mark, that legislation and agreements have been complied with (compliance with the accountabilityobligation). This makes the liability and cost risks of non-compliance manageable; and
  • The portfolio of smart contracting includes the employment contracts and the specified consent between the institutions and the clients.

We are committed to serving hospitals by effectively and cost-effectively organizing secondary processes, making the liability and cost risks of non-compliance with the law manageable.

Professional services

Some hospitals supplement the corporate legal capacity with attorneys for difficult agreements and legal assessments. Our professionals are structurally deployed to take care of compliance issues. It is possible to involve lawyers and professionals on an ad hoc basis. The use of smart contracting and smart compliance enables a more effective and efficient corporate legal and compliance function. Hospitals call in lawyers and professionals for support with:

  • External data protection officer (DPO), privacy officer, lawyer, lawyer and/or compliance officer;
  • Implementation issues privacy and information security;
  • Security and organizational incidents that lead to data leaks that may or may not have to be reported to the Dutch Data Protection Authority (AP);
  • In line with the foregoing, reporting criminal offenses to the Police and/or Public Prosecution Service if the incidents give cause to do so;
  • Help with concluding complex agreements
  • Employment law issues;
  • Legal and compliance check-up; or
  • Any other legal and accountability questions that bother you.

More information

Do you have any questions or do you need an appointment? Feel free to contact us on +31 0 (70) 392 22 09 or